Terms and conditions of use.

Article 1 – Object and scope of the contract

This contract is applicable to public road passenger transport, for domestic and Community transport, for any occasional service performed by a carrier by means of one or more vehicles with fewer than 9 seats and more than 9 seats.

The conditions under which these services are performed, including the applicable prices, must ensure a fair remuneration of the carrier to cover the actual costs of the service performed under normal conditions of organization, safety, quality, compliance with regulations. Thus, transport operations must under no circumstances be conducted under conditions incompatible with the regulation of working conditions and safety.

This contract governs the relations of the client and the carrier. It applies automatically, in whole or in part, in the absence of contrary written or different written stipulations between the parties.

Article 2 – Definitions

For the purposes of this contract, the following terms mean:

“Originator” means the party who concludes the transport contract with the carrier. The originator may be the recipient of the transport or the intermediary responsible for organizing the transport for the beneficiary;

‘Carrier’ means the party to the contract, regularly entered in the register of public road transport undertakings, who undertakes, under the contract, to send, under the conditions referred to in Article 1, for consideration, a group persons and their baggage, from a defined place to another defined place;

“Driver” means the person driving the vehicle;

“Passengers” means persons who are on board the vehicle with the exception of the driver;

“Service” means occasional service, which involves putting a vehicle at the exclusive disposal of a group. These groups are constituted prior to their care;

“Transport of children” transport organizes primarily for persons under eighteen years of age;

“Initial care” means the moment when the first passenger starts to board the vehicle;

“Final removal” means the moment when the last passenger finishes getting off the vehicle;

“Period of availability” means the time elapsing between the moment when the vehicle is made available to the client and the carrier regains his freedom of use. The duration of availability includes the time of pick-up and removal of passengers and their baggage, depending on the nature of the service;

‘Intermediate stopping points’ means places other than the initial pick-up point and the final pick-up point, or the vehicle must stop at the request of the client when the contract is concluded;

‘Schedules’ means the timetables defined in accordance with normal traffic and transport conditions, ensuring compliance with the safety and regulatory requirements;

“Itinerary” the itinerary left on the initiative of the carrier, unless specifically requested by the client explicitly indicated, has the responsibility for him to inform the carrier before the start of the service;

“Luggage” means the identified goods carried on board the vehicle or its trailer and belonging to the passengers;

“Baggage” means the baggage that the passenger keeps with him.

Article 3 – Information and documents to be provided to the carrier

Prior to the placing of the vehicle (s) at the disposal of the group constitutes, the client provides the carrier in writing, or by any other method allowing the memorization, the indications defined below.

Dates, times and itineraries:

the date, time and place of the start and end of the vehicle.

the date, time and place of initial pick-up of the passengers and the date, time and place of their final removal.

the date, time and location of intermediate stopping points.

where applicable, the imposed route. The respect of a schedule of arrival with a view to a correspondence must be the object of an affirmed requirement of the client.

Composition of the group to be transported:

the maximum number of people making up the group.

the maximum number of persons under the age of eighteen as part of a public transport of children and the number of escorts.

Nature of luggage:

the approximate weight and overall volume.

potential preciousness and fragility.

other possible specificities.

Means of communication:

The telephone number allowing the carrier to reach the customer at any time (twenty-four hours a day, seven days a week).

Article 4 – Characteristics of the vehicle

Each vehicle https://airportdirectlines.fr/vtcparis/ made available to the customer by the carrier must be:

in good working order and respond in all respects

regulatory technical obligations.

adapted to the distance to be covered, the characteristics of the group and the possible requirements of the client.

Compatible with the weight and volume of the luggage planned.

Passengers are responsible for the damage caused to the vehicle.

Article 5 – Safety in the vehicle

The maximum number of people that can be transported may not exceed the number entered on the registration card.

Airport Direct Lines is responsible for the safe transportation, including every climb and descent of the vehicle passengers.

The driver takes the necessary measures for safety and gives instructions to the passengers, who must respect them.

Stops are left on the initiative of Airport Direct Lines or its driver to meet the safety and regulatory requirements or other requirements.

Passengers are required to wear seat belts.

In the case of an accompanied group, Airport Direct Lines, like the driver, must know the names of the persons with organizational or supervisory responsibilities, the nature of which must be specified. These persons designated as responsible must know the conditions of organization of the transport agreed with the carrier and hold the list of the persons composing the group. The client must arrange for this information to be communicated to them before the transport begins.

At the request of the client, the driver gives information before departure on the measures and safety devices, adapted to the nature of the service and passengers.

Concerning more specifically the public transport of children:

The driver must:

ensure the presence of the prescribed pictograms of the child transport signal.

It is imperative to use the distress signal when the vehicle is stopped when the children get on or off.

use protective measures appropriately in case of prolonged stopping of the vehicle.

The client must:

ensure that those designated as responsible have the necessary knowledge of safety for public transport of children.

ask the persons designated as responsible to dispense the safety instructions applied (danger around the vehicle, obligation to remain seated …), in particular that concerning the obligatory wearing of the safety belt, and to take care of their respect.

Article 6 – Luggage

Airport Direct Lines reserves the right to refuse baggage whose weight, dimensions or nature do not correspond to what was agreed with the ordering party, as well as those which it considers to be detrimental to the safety of the transport.

Passenger luggage remains under its sole responsibility.

At the end of the journey, passengers are required to ensure that no objects have been left in the vehicle. Airport Direct Lines declines all responsibility for any damage or theft of anything that may have been left behind.

Passengers are required to comply with the regulations applicable to baggage in cross-border countries.

Article 8 – Remuneration for transport and ancillary and complementary services

The remuneration of the carrier includes the price of the transport stricto sensu, which includes in particular the remuneration of the driver (s), that of the additional and complementary services, to which are added the expenses related to the establishment and the administrative and computer management of the contract of transport, as well as any tax related to the transport and, or, any right whose collection is charged to the carrier.

The price of the transport is also established according to the type of vehicle used, its own equipment, any additional equipment, the number of places offered, the desired volume of the trunk, the distance of the transport, the particular characteristics and subjections of circulation.

In accordance with the provisions of the national collective agreement on road passenger transport, the cost of meals and accommodation for the driver or drivers is the responsibility of the carrier; it is included in the price of transport.

Any modification of the initial contract of carriage attributable to the principal, as provided for in Article 13, entails an adjustment of the carrier’s remuneration conditions.

This remuneration may also be modified if an event or incident as provided for in article 14 occurs.

The initially agreed transport price is revised in the event of significant variations in the transport company’s expenses, which are due to conditions external to the latter, such as the price of fuel, which the requesting party justifies by all means.

Article 9 – Terms of conclusion and payment of the contract